📦 Shipping & Returns

Welcome to Calendar Kingdom. We want your festive season to feel magical from the moment you place your order. Below, you’ll find everything you need to know about UK shipping, delivery times, and returns for our Christmas pet products.

 

🚚 Shipping Information

Processing Time

 

We carefully prepare each order before it begins its journey.

Processing usually takes 1–2 business days.

 

During peak December weeks, please allow a little extra time while we keep up with Santa Paws’ schedule.

 

Shipping Times (UK Only)

 

All items are shipped from trusted UK-based suppliers for fast, reliable delivery.

 

UK Delivery: 2–5 business days

 

Delivery may vary slightly depending on your local courier and seasonal demand, but we always choose the quickest available dispatch option.

 

Multiple Parcels

 

If your order contains several items, they may arrive in separate parcels.

This helps us keep delivery fast and ensures your pet’s surprises don’t get held up. If more than one box arrives at your door, the rest are on the way.

 

Tracking Your Order

 

Once your parcel is dispatched, you’ll receive a tracking number by email.

You can follow every step of its journey.

 

🔄 Returns & Refunds

 

We want you and your pets to feel confident shopping with us.

 

Return Eligibility

 

You may request a return if:

 

Your item arrives damaged

 

The wrong item is received

 

The product is faulty or not as described

 

Because our products are seasonal Christmas items, returns must be requested within 30 days of delivery and items must be unused, in original packaging.

 

How to Start a Return

 

Email us at cal3ndark1ngdom@gmail.com

with:

 

Your order number

 

The reason for your return

 

Photos, if applicable

 

We’ll reply within 1–2 business days with the next steps.

 

Refunds

 

Once we receive your returned item and approve it, refunds are issued to your original payment method within 3–7 business days.

 

💛 Our Promise

 

At Calendar Kingdom, your pet’s joy matters.

If anything arrives less magical than expected, we’ll make it right.

We’re here to ensure your countdown to Christmas is full of comfort, sparkle, and tail-wagging happiness.

Frequently Asked Questions

What kind of advent calendars do you sell?


We curate advent calendars for women, men, kids and pets, focusing on beautifully designed, gift-worthy options that make the countdown to Christmas feel special.

Do your advent calendars include branded or licensed products?


Some do. It depends on the theme. We offer artisan calendars, luxury beauty calendars, foodie options, toy-based calendars for kids, and even pet treat calendars. Each product listing explains exactly what’s inside so you know what you’re getting.

Are the advent calendars suitable for gifting?


Absolutely. Most of our advent calendars arrive in festive, premium packaging that’s ready to give as-is. They’re intentionally curated to look impressive under the tree, on a mantel, or wherever you plan to surprise someone.

How will the calendars be shipped?


We ship all advent calendars in secure, protective packaging to keep them looking perfect when they arrive. Depending on which calendars you’ve ordered, your items may be sent in two separate parcels. This helps us speed up delivery and get everything to you as quickly as possible, especially during the festive rush. If your order arrives in more than one box, don’t panic. The rest of your goodies are on the way.